Approx length: 27cm
Approx length: 27cm
The Little Big Moments will happily accept returns of unpersonalised products as long as a request to return is received by us within 30 days of receipt of items and the items are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers' expense and customers will be required to arrange their own shipping.
Once returns are received and accepted, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
The Little Big Moments will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Please note personalised items cannot be returned.
Gift cards are exempt from being returned.
Exchanges & Refunds
Please note we only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
The Little Big Moments will happily exchange a defective product, provided a claim is submitted within 30 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect The Little Big Moments to process your warranty claim within 14 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a replacement item sent to you (if stock is available)
Please note since most of our products are handmade our dispatch times vary from 2 to 10 working days. Large orders may take longer. We will notify you via email if our estimated production time exceeds 10 working days.
I normally don't write reviews for products but I was so impressed with this small Irish company that I wanted to share my experience. I purchased two of the beaded soother clips for my son and they are the most gorgeous quality. The clasp is strong and secure which I like as some other clips I have bought come off very easily when pulled by baby. I love the personalisation which will for make a beautiful keepsake for his memory box. Delivery was fast and it was lovely to get a handwritten personalised note from Martyna which shows the attention to detail that went into the packaging. I paid the required rate for postage but as it did not cost that much to post, Martyna refunded me the extra few euro she did not use which I thought was very kind and something she did not have to go to the trouble of doing but it just goes to show that customers are valued and treated with courtesy and respect and it was a lovely gesture. I will be recommending this company to my family and friends. Thank you.
WARNING: Max settings 200 code custom color. If you want more than, please contact support us, Kind Regards!
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